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Delivered to your hotel in Tulum within the hour

Licensed Pharmacy Delivery in Tulum for Travelers.

Google

5.0

(217 reviews)

Charlotte Jero
Charlotte Jero

4 months ago

Most amazing experience i have ever had. I have bought my prescription in Mexico since my husband retired. This was the easiest and most safest i have ever felt. I usually go to Pv but would come back here in a heartbeat. I can tell you cheaper than other pharmacy. Doctor never hesitate to call me. I have had 4 surgeries in Cancun and never had but the best experience. Love , love this service.

Ashley Palski
Ashley Palski

3 months ago

I had a great experience with MedicaShop Pharmacy Delivery. I ended up with a respiratory/bronchial infection while on vacation in Cabo, and with a 5.5-month-old and an almost 5-year-old, I really couldn’t afford to be down or spend time searching for a pharmacy. I ordered prednisone and had it delivered to my resort. Unfortunately, the front desk at Grand Solmar Lands End wouldn’t help by letting the delivery driver through security. They told me I had to walk out and wait by the security gate on the side of the road. I reached out to MedicaShop, and they were amazing. They kept me updated the whole time, worked with me to figure everything out, and made sure I wasn’t waiting out there any longer than necessary. The communication and customer service were excellent from start to finish. They made a stressful situation so much easier, and I really appreciated how quickly they responded. If you’re in Cabo and need medication delivered, I would absolutely recommend MedicaShop.

N R
N R

4 months ago

MedicaShop has been by far the best pharmacy I've ever used in Mexico (as someone coming the the united states) they have incredibly fair prices and fast shipping / delivery times. When I was having problems with delivery through DHL, Andres from MedicaShop was so communicative and helpful in resolving my problems. I've never had such great customer service from someone before! HIGHLY recommend them :)

Larisa Ward-Seitz
Larisa Ward-Seitz

5 months ago

Absolutely incredible! Came to hotel in 20 minutes, very pressional. We got ripped off a lot of places but this one is fantastic!

Malcolm Howard
Malcolm Howard

4 months ago

Great service one item pay attention to emails and texts. The communicate well unfollow instructions. The operations team from customer service to the delivery was amazing. There's no other place I would use in Cancun

Medication

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Delivered today to your hotel

📍Tulum · Hotel Zone

Pharmacy Delivery in Tulum

Whether you're at a boutique hotel in the Tulum Hotel Zone, an eco-villa in Aldea Zama, or a cenote retreat in La Veleta, MedicaShop delivers medications directly to your accommodation — discreet, fast, and COFEPRIS-certified.

Zone

Area

Delivery

Hotel Zone

Zona Hotelera, beachfront hotels

30 min

Aldea Zama

Villas, boutique hotels

45 min

Tulum Town

Centro, Av. Tulum

45 min

La Veleta

Eco-villas, cenote area

60 min

Special Offers

Doctor

Instant Doctor Video Consultation

Connect with a licensed doctor in minutes

Buy 2 and Get 1 Free

On selected medications

Express Delivery Available⚡️

From 30 to 60 minutes. Depending on your city

Free Delivery to Your Hotel

We deliver directly to your hotel lobby

Traveling Home with Medications?

What you can bring back to the US, Canada and Europe.

How It Works

Meds delivered to your hotel in 3 steps

Step 1

Search or Chat

Find your meds, or tell our AI pharmacist your symptoms. Need a prescription?

Step 2

Packed in under 5 minutes

Our COFEPRIS-licensed pharmacy team verifies and packs your order in minutes.

Step 3

Delivered to your hotel

To your hotel or Airbnb in 30 to 60 minutes.

Pay online or on delivery

Apple Pay

Google Pay

Visa

MasterCard

Amex

Cash

Browse By Category

Find what you need quickly.

Stomach Pain

Stomach Pain

Relief for nausea, indigestion & stomach pain — delivered to your hotel or Airbnb within the hour.

Painkillers

Painkillers

Fast relief for migraines, headaches, muscle & back pain — OTC and prescription options delivered to your hotel or Airbnb.

Muscle Relaxers

Muscle Relaxers

Relief for muscle spasms, back pain & tension — delivered to your hotel or Airbnb.

Anxiety

Anxiety

Relief for stress, panic & anxiety — OTC and prescription options delivered to your hotel or Airbnb.

Weight Loss

Weight Loss

Support for appetite control & weight management — delivered to your hotel or Airbnb in Mexico.

Sexual Protection

Sexual Protection

Condoms, contraception & sexual health essentials — delivered discreetly to your hotel or Airbnb.

Skin Care

Skin Care

Treatment for rashes, acne & skin conditions — delivered to your hotel or Airbnb.

Antibiotics

Antibiotics

Prescription antibiotics for bacterial infections & UTIs — fast delivery to your hotel or Airbnb in Mexico.

Who We Are?

MedicaShop brings COFEPRIS-licensed pharmacy delivery to Tulum's Hotel Zone, Aldea Zama, and beyond.

We partner with authorized distributors and certified doctors so every order — whether you're at a beachfront hotel or an eco-villa near the cenotes — is safe, genuine, and easy to get.

Local drivers in Tulum deliver same-day, with express service available across the area.

  Licensed by COFEPRIS

  LegitScript Certified

   5.0 ★ on Google · 217 reviews

  Express Delivery in Tulum ⚡️ · Under 60 minutes

  Licensed doctors available 24/7

  AI Pharmacist Agent available

Also delivering across Mexico to: Cancún, Puerto Morelos, Playa del Carmen, Los Cabos, Puerto Vallarta, Punta Mita, and Mexico City.

The Pharmacy Tourists Can Actually Trust

Licensed. Regulated. Trusted.

FAQ

How does the delivery to my hotel work?

You can place your order online. Once confirmed, our courier delivers today to your hotel reception or room (depending on hotel policy). You'll receive tracking updates until delivery is complete.

How long does delivery take in Tulum?

Hotel Zone (beachfront hotels) — 30 minutes. Aldea Zama (villas, boutique hotels) and Tulum Town (Centro, Av. Tulum) — 45 minutes. La Veleta (cenote area) — 60 minutes.

What are your delivery hours in Tulum?

We deliver every day from 8am to 8pm, with express delivery available.

Do you offer express delivery in Tulum?

Yes — express delivery is available daily from 8am to 8pm across all zones we cover.

What areas of Tulum do you cover?

We currently deliver to the Hotel Zone, Aldea Zama, Tulum Town, and La Veleta.

Can I pay online with my foreign credit card?

Yes! We accept Visa, MasterCard, and American Express. You can also pay in cash or card upon delivery.

Do I need a prescription for certain medicines?

Yes, for medications that are controlled or require a doctor's authorization (e.g., antibiotics, anxiety, or pain medications). If you don’t have one, we can connect you with a licensed Mexican doctor for an online consultation.

Can you deliver to Airbnbs or villas too?

Absolutely. We deliver to all accommodations — hotels, Airbnbs, villas, resorts, and marinas — across the Mexico.

Are your medications authentic and approved in Mexico?

Yes, 100%. All medicines are COFEPRIS-approved and come from certified Mexican pharmacies. We are also LegitScript verified for international transparency and safety.

Can I get medications from the U.S. brand I know?

Yes. Many medications sold in Mexico have the same active ingredient but under a different brand name. Our team can help you find the correct local equivalent.

What are your delivery times?

We deliver every day from 8am to 8pm.

Is there an extra delivery fee?

Delivery is Free.

What if I'm not in my room when the courier arrives?

No problem — we can leave it safely at hotel reception under your name and room number. Just make sure you let reception know and you pay your order online.

Who are the doctors available on MedicaShop?

All doctors on our platform are independent, licensed physicians certified by COFEPRIS and the General Health Council of Mexico. Each has been verified to hold an active professional license (cédula profesional médica).

Are these doctors employed by MedicaShop?

No. The doctors are third-party professionals who collaborate with MedicaShop to provide virtual consultations. MedicaShop does not employ or manage these physicians — they are fully independent and responsible for their medical advice and prescriptions.

What type of consultations can I request?

You can request general medical consultations for conditions such as colds, infections, allergies, pain, or travel-related issues. If a prescription is required, the doctor can issue a digital prescription valid at any Mexican pharmacy.

Are the consultations legal and recognized in Mexico?

Yes. The online consultations are conducted in accordance with Mexican telehealth regulations and are recognized by COFEPRIS. Every prescription issued includes the doctor's name, license number, and official credentials.

Is my medical information private?

Absolutely. Your information is confidential and protected under the Ley Federal de Protección de Datos Personales en Posesión de Particulares (LFPDPPP). MedicaShop never shares your data without consent.

How much does a video consultation cost?

Video consultations are Free.

Who is responsible for the prescription or diagnosis?

The attending doctor is fully responsible for all medical decisions, diagnoses, and prescriptions. MedicaShop's role is limited to connecting users with qualified, independent professionals.