Talk to a real person in English, 7 days a week.

Questions about an order, a product or a prescription? Call or WhatsApp our pharmacy team, every day from 8 am to 8 pm Mexico City time. One number for Cancún, Mexico City and Los Cabos.

WhatsApp & phone

Open 8 am - 8 pm


+52 998 343 8010

Same number for WhatsApp and calls, for all three pharmacies. Have your order number ready if you have one.

8 am - 8 pm Mexico City time · 9 am - 9 pm in Cancún · 7 am - 7 pm in Los Cabos

WhatsApp

Every day, 8 am - 8 pm (Mexico City time)

+52 998 343 8010

Phone

Every day, 8 am - 8 pm (Mexico City time)

+52 998 343 8010

Email

For anything that isn't urgent

hello@medicashop.mx

Doctor consultation

Licensed doctors by video

Book a consultation

Our pharmacies

Every delivery leaves from one of these licensed pharmacies. You can also walk in and buy in person. All three are open every day from 8 am to 8 pm local time.

Cancún

Plaza Caracol, Hotel Zone. Delivers to Cancún, Puerto Morelos, Playa del Carmen and Tulum.

MedicaShop Cancún

Blvd. Kukulcán km 8.5, Plaza Caracol, local 27 Punta Cancún, Zona Hotelera 77500 Cancún, Quintana Roo, Mexico

Cancún time

Monday to Sunday

8:00 am - 8:00 pm

Mexico City

Roma Norte. Delivers to Roma, Condesa, Juárez, Reforma, Polanco and Anzures.

MedicaShop Mexico City

Av. Oaxaca 71, Roma Norte Cuauhtémoc, 06700 Ciudad de México, Mexico

Mexico City time

Monday to Sunday

8:00 am - 8:00 pm

Los Cabos

Cabo San Lucas. Delivers to Cabo San Lucas, the Corridor and San José del Cabo.

MedicaShop Los Cabos

Calle El Batequi #105, Col. Jardines del Sol 23477 Cabo San Lucas, Baja California Sur, Mexico

Los Cabos time

Monday to Sunday

8:00 am - 8:00 pm

Send us a message

For anything that isn't urgent. For an order in progress,
WhatsApp +52 998 343 8010 is faster.

Company details

For invoices (factura), suppliers and regulators.

Brand

MedicaShop

RFC

FAR000000XX0

Certification

LegitScript certified

Invoices

facturas@medicashop.mx

Legal entity

FarmaKiosk S de RL de CV

COFEPRIS license

23 005 09 0359

Customer service

+52 998 343 8010

Hotels and partners

partners@medicashop.mx