Mexico's #1 Pharmacy Delivery For Travelers.

You can place your order online. Once confirmed, our courier delivers today to your hotel reception or room (depending on hotel policy). You'll receive tracking updates until delivery is complete.

Delivery times vary by city and zone. In most hotel zones and tourist areas across Cancún, Playa del Carmen, Tulum, Puerto Vallarta, Los Cabos, and Mexico City, deliveries typically arrive within 30 minutes. Areas farther from the center can take up to 1 hour. Visit your city's page for exact delivery zones and times.

Yes! We accept Visa, MasterCard, and American Express. You can also pay in cash or card upon delivery.

Yes, for medications that are controlled or require a doctor's authorization (e.g., antibiotics, anxiety, or pain medications). If you don’t have one, we can connect you with a licensed Mexican doctor for an online consultation.

Absolutely. We deliver to all accommodations — hotels, Airbnbs, villas, resorts, and marinas — across the Mexico.

Yes, 100%. All medicines are COFEPRIS-approved and come from certified Mexican pharmacies. We are also LegitScript verified for international transparency and safety.

Yes. Many medications sold in Mexico have the same active ingredient but under a different brand name. Our team can help you find the correct local equivalent.

We deliver every day from 8am to 8pm.

Delivery is Free.

No problem — we can leave it safely at hotel reception under your name and room number. Just make sure you let reception know and you pay your order online.

All doctors on our platform are independent, licensed physicians certified by COFEPRIS and the General Health Council of Mexico. Each has been verified to hold an active professional license (cédula profesional médica).

No. The doctors are third-party professionals who collaborate with MedicaShop to provide virtual consultations. MedicaShop does not employ or manage these physicians — they are fully independent and responsible for their medical advice and prescriptions.

You can request general medical consultations for conditions such as colds, infections, allergies, pain, or travel-related issues. If a prescription is required, the doctor can issue a digital prescription valid at any Mexican pharmacy.

Yes. The online consultations are conducted in accordance with Mexican telehealth regulations and are recognized by COFEPRIS. Every prescription issued includes the doctor's name, license number, and official credentials.

Absolutely. Your information is confidential and protected under the Ley Federal de Protección de Datos Personales en Posesión de Particulares (LFPDPPP). MedicaShop never shares your data without consent.

Video consultations are Free.

The attending doctor is fully responsible for all medical decisions, diagnoses, and prescriptions. MedicaShop's role is limited to connecting users with qualified, independent professionals.